Reference

Your Account Rights at beruang4d slot

When you open an account with us, you're agreeing to the terms that keep your wallet, your gameplay, and your withdrawals running smoothly.

Account ownership rulesPayment and withdrawal termsDispute resolution process
beruang4d slot Your Account Rights at beruang4d slot
HOW TO REACH US

Contact Us About Terms

If you have questions about these Terms & Conditions, our support team is available through multiple channels. We aim to respond to account and policy questions within two hours during peak times. Reach out via live chat when you're in the lobby, email us during business hours, or message us on WhatsApp for faster replies on payment and account access issues.

Team online

Live Chat

Open the lobby, tap the chat icon in the top-right corner. Our team responds during operating hours to clarify any term or account rule.

Email Support

Send account or dispute questions to [email protected]. Include your account ID and we'll investigate within 24 hours.

WhatsApp

Message us directly for urgent questions about withdrawals or term clarifications. Response time is typically under one hour during business days.

ACCOUNT SECURITY & DATA

How We Protect Your Account

When you create an account, you provide personal details—name, email, phone number, and payment information—that we use to verify your identity, process deposits and withdrawals, and comply with local regulations.

Data Encryption

All account logins, deposits and withdrawals use SSL encryption. Your payment method is tokenised so we never store raw card or bank details on our servers.

Account Verification

We verify your identity before your first withdrawal using your registered phone number and email. This step protects your account and complies with local payment rules.

Withdrawal Security

Withdrawals are processed only to the payment method you registered with. We match your withdrawal request to your deposit records to prevent fraud.

Data Retention

We keep your account data and transaction history for seven years after account closure for dispute resolution and regulatory compliance.

Cookie & Tracking

We use cookies to remember your login, your game preferences, and your session activity. You can adjust cookie settings in your browser; this may affect lobby performance.

Data Request Process

To request your personal data, update account details, or delete non-essential records, email [email protected] with your account ID and name. We respond within 10 business days.

Terms & Conditions Questions

Below are the questions we hear most often about your account rights, payment rules, and how we handle disputes. If your question is not answered here, our support team is ready to help.

No. Each person is allowed one account. Creating duplicate accounts violates our Terms & Conditions and can result in account suspension and forfeiture of any balance. We use device fingerprinting and payment method matching to detect duplicates.

Deposits must come from a payment account in your own name. Using another person's DANA, OVO, GoPay, QRIS or bank account breaches these terms and may result in withdrawal denial and permanent account closure.

Log into your account and check the withdrawal status under 'My Transactions'. If it shows 'declined', contact live chat or email support with the date and amount. We investigate within 24 hours and either reprocess or credit your wallet.

We can suspend your account immediately if we detect fraud, duplicate accounts, or breach of these terms. Account closure gives you 30 days to withdraw your balance. We send notice via email and in-app message when this happens.

When you request account closure, we retain your data for dispute resolution and legal compliance for seven years. We do not use your email for marketing after closure. You can request data deletion of non-essential records by contacting support.

Account access depends on local law where you are located. We serve Indonesia players. If you relocate, contact us via live chat to confirm your eligibility before making a deposit.

Log in, go to 'Settings' > 'Payment Methods', and update your preferred deposit rail. For withdrawals, we only send funds to the account linked to your verified profile. Contact support if you want to change your withdrawal destination.